Did you update Windows and check if the drivers get updated?.Did you completely uninstall the HP drivers? Print, scan and copy on the go with HP Smart App Dual-band Wi-fi with self-reset 35-page automatic document feeder Made with 20 recycled plastic Specifications Dimensions (Overall): 7.87 Inches (H) x 16.85 Inches (W) x 13.07 Inches (D) Weight: 10.6 Pounds B&W Print Speed: 8.Let me gather some information for better clarity to assist you correctly: Excellent description and good presentation of the issue. In Windows, search for and open Programs and Features.Meanwhile, I will be providing a roadmap with some troubleshooting steps to resolve the issue. In Windows, search for and open Devices and Printers. In the Devices and Printers window look for your HP Printer.If you see it listed, right-click on it and choose " Delete" or "Remove Device.”.HP ENVY 4520 Scanner Driver and Software. Open up the run command with the " Windows Key + R" key combo.Scanning, Faxing, and Copying HP Envy 4500 Scan software function Options Create an account on the HP. If you see it click on it and click Remove at the bottom.
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